Noticeboard

Dispensary are currently under severe pressure at the moment please allow 4 full working days for medications - thank you. We are closed on the following bank holidays for the Queen's Jubilee, Thursday 2nd June & Friday 3rd June. Click here for details of medication ordering timescales during this bank holiday period.
We are changing our computer system on the 18th August 2022. Patient Access will no longer be available from August, if you wish to continue to order medications/book appointments you need to download the NHS App



Click here for details of the Spring Booster from the 21st March being offered to patients aged 75 and over and immunosuppressed people aged 12 years and above. This spring booster will be offered around 6 months and not before 3 months after your previous booster
Click here for the latest Practice Newsletter
Click here for details about the Covid Booster Programme
Click here for details of covid vaccination status for travel abroad
Click here to download the NHS App. Click here if you need help with the NHS App. Click here for details of the covid pass
Click here for information on getting coronavirus testing
Covid Vaccination -The Suffolk and North East Essex ICS has launched a brand-new website which aims to offer residents a single, comprehensive and accurate source of information about Covid-19 and vaccinations, click here to access the website.
DUE TO WORKLOAD PRESSURES THE DISPENSARY AT FRESSINGFIELD WILL CLOSE BETWEEN 1PM AND 2PM EVERY DAY.  OUR CURRENT TIMESCALES FOR PROCESSING MEDICATIONS ARE 3 WORKING DAYS. WE ARE SORRY FOR ANY INCONVENIENCE CAUSED AND THANK YOU VERY MUCH FOR YOUR ASSISTANCE. 




Do you order your medications or book appointments online? Click here for further help
Click here to find out more about how we process your data

Pregnant? There are many ways to help protect you and your baby
Click here for self care leaflets for common ailments
Back Pain Myth Busters
Click here for our Care Quality Commission (CQC) Rating 

Freedom Of Information Requests

Background

The Freedom of Information Act 2000 aims to ensure that general practice contractors providing general or personal medical services are open to the public concerning the way we operate.

Routinely Published Information

In compliance with the Act, the surgery has developed a Publication Scheme, which details all of the information that we routinely publish. If you would like a copy of the Scheme please contact 01379 586227 

Further information can be otained at:

http://www.ico.gov.uk/

Who can request information?

Under the Act, any individual is able to make a request to the surgery for information.  An applicant is entitled to be informed in writing by the surgery, whether the surgery holds information required and if this is the case, to have the information communicated to him/her.

How can a request be made?

Requests must –

  • Be made in writing (this can be electronically eg e-mail using the 'contact us' section of this website or by fax)
  • State the name of the applicant and an address for correspondence
  • Describe the information requested

What will the surgery do?

Following a request the surgery will reply within 20 working days of the request being made to say if the information is available or not.  The surgery will then try to provide the information in the preferred format of the applicant.  Information may be shared on a website or on hard copy. 

Do I Have to Pay for Information?

As a general rule:

  • Anything listed in the Publication Scheme is available free of charge if providing one copy in paper-format or if it is downloaded from our website or sent electronically.

Contact Details

Please send requests by letter to:

The Practice Manager,
Fressingfield Medical Centre,
New Street,
Fressingfield
Suffolk
IP21 5PJ

Is There Any Information that the Surgery Will Not Give me?

The surgery will make every effort to provide you with a copy of the information requested and may have to ask you a few questions to make sure that we provide you with what you want. There may be some documentation or certain parts of that documentation which we are not allowed to release. Some examples of information we would not be allowed to release under this Act are:

  • Someone else’s medical records (protected by the Data Protection Act 2018)
  • Personal information (protected by the Data Protection Act 2018)
  • A company’s trade secrets.
  • Any information held in Court records  

 

 
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