We want to proactively engage with patients through the use of an effective Patient Reference Group (PRG) and to seek views from practice patients through the use of a local survey.  The outcomes of the engagement and the views of patients are to be published on this website.

We want to:

1. Establish a Patient Reference Group (PRG) comprising of registered patients and use best endeavours to ensure the PRG is representative.  If you want to be part of this group then click on the 'Sign up for our patient survey' link for more information.

2. Agree with the PRG which issues are a priority and include these in a local patient survey.

3. Collate patient views through a local practice survey and inform the PRG of the findings.

4. Provide the PRG with an opportunity to comment and discuss findings of the local practice survey.  Reach agreement with the PRG of changes in provision and manner of delivery of services.

5. Agree with the PRG an action plan setting out the priorities and proposals arising out of the local patient survey.  Seek PRG agreement to implement changes.

6. Publicise the Local Patient Participation (LRP) report on this website and update the report on subsequent achievement.